Shipping and Returns
In Peninsula (mainland Spain) will be delivered in a period of 24 to 48 hours from the time of shipment, except in the case of places difficult to locate or situations impossible to foresee due to force majeure, strikes, etc.
For the rest of Europe the delivery time is between 5 and 10 working days, except in the case of locations difficult to locate or situations impossible to foresee due to force majeure, strikes, etc. Tracking number for international shippings will be available in 36 hours from the communication to the courier company, not before, and only for internal Brudylab use. Brudylab will make the follow up only in case of delayed delivery.
BrudyLab is not responsible for delivery delays or other problems related to the transport of merchandise not attributable directly to it, from the moment of delivery to the courier company.
The transport company handles from Monday to Friday. Orders made during the weekend or holidays will be processed the next business day.
Returns and Cancellations
We have an after-sales service customer service at the email This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling +34 93 217 03 66.
If you are not satisfied with your order, you have a period of 14 working days, from the date of delivery of the order, to return the item.
To return the item, it is necessary that the product is in perfect condition and in its original packaging. Shipping charges will not be refunded, unless the reason for return is an error on the part of BrudyLab. In the latter case, BrudyLab will also pay for the return shipping costs.
Once we have received the goods, we will refund the agreed amount to the account number you have indicated or on the card with which you made the payment.
Order cancellation
During the purchase process you can cancel the order at any time by simply leaving the page before proceeding to payment.
At any time you can modify the shopping cart by removing products or varying the quantity requested.
Once the payment has been made and before sending the order, you can contact This email address is being protected from spambots. You need JavaScript enabled to view it. or call +34 93 217 03 66 to cancel it.
In cases where the order has already been sent, it will proceed as a Return.